Terms & Conditions

Welcome to Pragha (referred to as “we”, “us”, or “our”). By accessing or using our website www.pragha.in, you agree to comply with these Terms and Conditions.

1. General Information

Pragha is an Indian brand offering natural and herbal hair care products made from coconut oil and carefully selected herbs. The information provided on this website is for general informational and promotional purposes only.

We make every effort to ensure that descriptions, visuals, and pricing details are accurate; however, we do not warrant that all information is error-free or complete.

2. Orders & Availability

Our oils are handcrafted in small batches. Orders are accepted subject to product availability. If an item is unavailable after you place an order, we will contact you with an expected restock date or arrange a full refund.

3. Pricing & Payment

Prices displayed include applicable taxes and standard domestic shipping. Payments are processed through secure third-party gateways—Pragha does not store your payment credentials.

4. Use of Products

Our oils are formulated for topical use only. Perform a patch test before first use. If irritation occurs, discontinue use immediately and consult a healthcare professional.

5. Use of Website

By using this website, you agree:

• Not to use the site for any unlawful or harmful purpose.
• Not to attempt to disrupt or gain unauthorized access to the website or its systems.
• Not to copy, reproduce, or distribute any content without written permission from Pragha.

6. Contact Form & User Information

When you use our contact form, we collect your name and email address to identify the sender, respond to queries, and maintain a record of enquiries to improve our service.

Messages are delivered to info@pragha.in. We may also gather technical details such as IP address or browser type to understand where enquiries originate for security and service-quality purposes.

We do not share or sell this information. Data is disclosed only when required by law or when working with website maintenance partners bound by confidentiality agreements.

7. Intellectual Property

All website content, photography, copy, and trademarks belong to Pragha. You may not reproduce or distribute any materials without prior written consent.

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the revised date.

8. External Links

Our website may include links to third-party sites such as social media platforms or e-commerce partners. Pragha is not responsible for the content, security, or privacy practices of those external destinations.

9. Limitation of Liability

Pragha shall not be liable for any damages arising from:

• Your use or inability to use this website;
• Any inaccuracies or omissions in website content; or
• Unauthorized access to or alteration of your data.

10. Contact

If you have any questions regarding these Terms & Conditions, please contact us at:📧 info@pragha.in🌿 www.pragha.in