Privacy Policy
Learn how Pragha collects, uses, and protects the personal information you share with us.
Last Updated: October 2025
Information We Collect
We collect only the information necessary to provide you with a better experience and to respond to your enquiries.
a. Information You Provide Directly
When you use our contact form, we collect:
- Name — to identify who the message is from.
- Email Address — to reply to your query or provide requested information.
- Message Content — to understand your enquiry or feedback.
These details are securely sent to our official business email address info@pragha.in.
b. Automatically Collected Information
When you browse our website, we may automatically capture technical data such as:
- IP address
- Browser type and version
- Device type (desktop or mobile)
- Pages visited and time spent
This information helps us understand how visitors use the site and enables us to improve performance and security.
How We Use Your Data
- Process and fulfill orders, including shipping notifications
- Respond to customer service queries and feedback
- Send order updates and optional marketing communications
- Improve our products, website experience, and customer support
Data Sharing
We do not sell your personal information. Data is shared only with trusted partners who facilitate payment processing, order delivery, analytics, or website maintenance—and each partner is bound by confidentiality agreements.
Security
Pragha uses HTTPS encryption, secure payment gateways, and access controls to protect your data. While no security measure is absolute, we regularly review and upgrade our safeguards.
Cookies
Our website may use cookies—small text files stored on your browser—to enhance your browsing experience. Cookies help remember preferences and measure website traffic anonymously. You can control or delete cookies through your browser settings.
Email Communication
If you contact us by email or through our website form, we may use your email address to:
- Respond to your messages
- Send requested information about our products or services
You will not receive promotional or marketing emails unless you explicitly subscribe or request them.
Third-Party Links
Our website may include links to external websites (for example, our social media pages or online stores). We are not responsible for the privacy policies or content of those external websites.
Your Choices
You can request access, correction, or deletion of your data at any time by emailing info@pragha.in. Every marketing email includes an unsubscribe link so you can opt out instantly.
Policy Updates
We may update this policy to reflect regulatory or business changes. The revised policy will be posted here with an updated effective date.